Temporary Server Outage
To all our clients,
We apologize for the server outage during the afternoon on Monday July 9th.
After further investigation, our service provider Newtek Web Hosting, underwent multiple Denial Of Service attacks on their main infrastructure. During that period our mail server (there entire network was affected) had it’s network connection throttled via a process called Storm Control, which affected the network connectivity of the server causing it to be unaccessible.
We believe this issue been resolved. However we are working closely with Newtek support and have installed additional advanced monitoring software so we will be notified earlier.